Disclaimer: Uganda Visa Assist is an independent visa assistance provider. We are not affiliated with the Government of Uganda or its immigration authorities. Visa approvals, refusals, and processing decisions are made solely by the relevant government authorities.
Frequently Asked Questions
Quick answers to common questions about Uganda visa applications.
Do you work with or for the government?
No. Uganda Visa Assist is an independent private visa assistance service operated by Madija Innovations Ltd. We are not affiliated with, endorsed by, or acting on behalf of the Government of Uganda, the Directorate of Citizenship and Immigration Control (DCIC), or any other government authority. We help you prepare and submit a complete application; all visa decisions are made solely by the relevant immigration authorities.
How long does a Uganda tourist visa take?
Most tourist visa applications are processed within 5–10 business days once all documents are submitted and verified by our team.
Can I apply for an East Africa Tourist Visa through you?
Yes. The East Africa Tourist Visa covers Uganda, Kenya, and Rwanda. We assist with document preparation and submission for the multi-country visa.
What is your service fee?
Service fees vary by visa type and start from $150 USD. Government fees are separate. See our pricing page for full details.
Do I need a yellow fever vaccination?
Yellow fever vaccination is required if you are arriving from a country with risk of yellow fever transmission. A valid certificate must be presented.
Can I track my application online?
Yes. Once registered, log in to your dashboard to track progress, upload documents, make payments, and receive real-time updates.
What if my application is rejected?
If an application is rejected, our team will explain the reason and advise on next steps, including reapplication where applicable.