Disclaimer: Uganda Visa Assist is an independent visa assistance provider. We are not affiliated with the Government of Uganda or its immigration authorities. Visa approvals, refusals, and processing decisions are made solely by the relevant government authorities.
Legal
Privacy Policy
Last updated: June 2026
Information we collect
We collect personal information you provide when applying for a visa, including your name, contact details, passport information, travel plans, and uploaded documents. We also collect payment information processed through secure third-party providers.
How we use your information
Your information is used solely to process your visa application, communicate with you about your application status, comply with immigration requirements, and improve our services. We do not sell your personal data to third parties.
Data security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information and uploaded documents.
Data retention
We retain your application data for as long as necessary to complete your visa process and comply with legal obligations. You may request deletion of your data subject to regulatory requirements.
Your rights
You have the right to access, correct, or request deletion of your personal data. Contact us at privacy@ugandavisaassist.com to exercise these rights.
Contact
For privacy-related inquiries, email privacy@ugandavisaassist.com or write to Uganda Visa Assist, Kampala, Uganda.
See also: Privacy Policy · Refund Policy